Conditions of Sale
The offer and sale of products on the website www.caseificiolavillanella.it are governed by these Terms of Sale, we invite you to read before proceeding with any purchase.
By placing any purchase full acceptance of these Terms of Sale.
GENERAL CONDITIONS OF SALE
Description of the initiative and information to the Consumer
The supplier of products on the site is the dairy La Villanella – Heirs D’Aniello Celestina – Olivieri Angelo and daughters Sas, based in Via Nazionale C.da Pagliarone – 84028 Serre (SA) – CF and P. IVA 05032530650
The offer and sale of products on the website are intended for individuals who are 18 years of age, or legal persons acting for reasons also related to his professional activities.
Children under 18 can purchase only under the supervision of an adult.
How to Buy
If you want to buy one or more products on the site, you can select them one at a time, adding them to your cart.
When you have selected all the products you wish to buy, you can close your cart. You will be directed to a summary page of your selected product, their price and their costs. You will be asked, therefore, to proceed with the payment for their order.
If the procedure is successful you will automatically receive an e-mail receipt of the order, however, it does not constitute acceptance of your offer to purchase, but you only confirms that your order has been received and will be subjected to the verification process availability of products requested by you.
The sales contract with the dairy La Villanella Sas It will end, in the place where is the headquarters declared by the proponent, only when you send an e-mail of acceptance of your purchase offer that will also contain information about the order and the shipment tracking.
In the event that your order is fulfilled through multiple shipments, you may receive e-mail separate Dispatch Confirmation.
The consumer is asked to print e-mails and keep them.
If you do not receive the e-mail or Receiving Order to Delivery Confirmation, please contact us by email email@example.com
Quantity, prices and payment
All indications of weight given in the attachments of products in the cart and in the windows of the list are to be considered related to one product, ie net of brining liquid and packaging.
The price of each product is indicated in its presentation form and is per kg net (ie net of liquid government and packaging), including VAT and excluding contributions Shipping.
The dairy La Villanella s.a.s. We reserve the right to change without notice, product prices and input costs.
Any new amounts will be effective from the moment they are published on the website and will apply to sales made from that moment.
The methods of payment accepted are:
• Credit Card / Debit
Payment with PayPal and Credit Cards / Debit
Payment can be made with payment through PayPal, by filling in all the parts of the appropriate form. We accept the most common credit cards / debit cards (circuti Visa, Mastercard, American Express), also prepaid and rechargeable, issued exclusively in Italian.
The dairy La Villanella reserves the right to call the customer information (eg. Landline phone number) for determining the actual ownership of the PayPal account. In the absence of the required documentation, the dairy La Villanella reserves the right to refuse the order.
In no time of the purchase of the dairy La Villanella Sas It is aware of the data relating to credit card of the purchaser, which are typed directly on the site of handling the transaction. The dairy La Villanella s.a.s. It receives only the outcome of the authorization.
How to order fulfillment and shipping
Shipments are made at home by courier.
The purchased goods will be produced, packaged and taken in charge by courier one day after receiving the order and payment. Usually the delivery takes place within 24 hours of production.
For example, if your goods orders on Wednesday Tuesday we provide to produce and ship the goods and generally is delivered on Thursday.
However the courier guarantees delivery within 72 hours of taking charge, reserving a margin for any transportation problems.
We carry out shipments at home from Monday to Wednesday. For this reason, all orders received on Wednesday, Thursday, Friday, Saturday or Sunday will be processed on the following Monday, with delivery starting Tuesday.
Shipments are made only on the Italian territory.
Delivery costs are fixed by the courier according to the gross weight of the products purchased or the total weight of the product set in its preserving liquid and packed.
The liquid, which is used to improve the taste and to ensure the proper freshness of products, has a big impact on the gross weight and depends on the sizes and packaging choices.
For example, 1 kg of tidbits in a single pack weighs about 2.2 kg and 1 kg of treats in four packs of 250g weighs about 3.2 kg.
The cost of shipping can be monitored at any time, since it is always shown clearly in the “basket” and will update automatically whenever a new item is added or deleted.
Right of withdrawal
(Legislative Decree 22/05/99 nr.185)
Pursuant to Legislative Decree 15 January 1992 n. 50 and Legislative Decree no. 185 of 22 May 1999, the consumer has the right to cancel the purchase without penalty and without giving any reason. For this purpose must send notice by registered letter with return receipt to: Dairy La Villanella – Heirs D’Aniello Celestina – Olivieri Angelo and Daughters Sas, Via Nazionale C.da Pagliarone – 84028 Serre (SA), to be sent within peremptorily fourteen days of receipt of goods (as attested by the postmark).
The cancellation notice must include: an indication of the items with respect to which it intends to exercise the right of withdrawal, the order number with your purchase confirmation, identification data (name, surname / company name, address, phone, e- mail address), the bank (Bank, owner of the account, IBAN) for the return of the purchase.
Following the receipt of the recommended dairy La Villanella Sas will contact the consumer and to provide all the necessary instructions to return the goods, which must be done at the expense of the consumer, by courier of their choice, no later than ten working days from the authorization to withdraw.
All products for which the consumer has exercised his right of withdrawal must be intact like the original packaging, complete in all its parts including the packaging materials, the any seals affixed and any ancillary documents;
if the product for which it was exercised the right of withdrawal is received damaged to the Dairy La Villanella Sas, these will be only required to inform the consumer in order to allow, where possible, to exercise its right of recourse against the carrier chosen for product returns.
The dairy La Villanella s.a.s. It will not respond in any way for damage, loss or theft of products subject to made, until everything has redelivery of the same. Each risk will therefore be borne entirely by the consumer.
Once verified the integrity of the returned product, the dairy La Villanella Sas We will refund the consumer the full amount paid for the products referred to in the Contract of Sale subject to withdrawal, no later than 30 days after receipt thereof. Refund will be made by bank transfer to the coordinates indicated by the consumer and the same shall be the value of the goods resulting from the bill. In this amount will not be including shipping in compliance with art. 5, paragraph 6 of Legislative Decree n. 185 of 22/05/1999.
If the consumer is in violation, in whole or in part, the rules on withdrawal from these General Conditions, the Sale Agreement shall remain valid and effective and the dairy La Villanella will return to the Consumer Products unduly made by charging to this’ the last relevant shipping costs.
Purchases made on www.caseificiolavillanella.it are regulated, although not expressly provided in these conditions of purchase, by the Legislative Decree 185 of 22 May 1999 on the protection of consumers in respect of distance contracts.
The General Conditions of Sale do not regulate the supply of services or sale of products by parties other than the Seller that are on www.caseificiolavillanella.it through links, banners or other hypertext links. It is recommended, before placing orders and purchasing products and services from parties other than the Seller, to verify their conditions of sale because the seller is not responsible for the supply of services by different parties or for the conclusion of operations commerce between users www.caseificiolavillanella.it and third parties.